FAQ

Frequently Asked Questions

Shipping
Do your products include taxes?

Yes, if you are from the UK.

No, if you are outside the UK as Great Britain has unfortunately left the EU, you may have to pay an 'import tax' on purchases from countries outside the EU. This cost is dictated by your country & not a charge that Beta Blox has any control over. Just something to consider?

Where are you located?

Beta Blox HQ is located in Leeds, West Yorkshire, UK. Free collection of your order is available, drop us a message to arrange a time.

Do you ship to my country?

Yes! Get in touch with your full address and we can give you an accurate postage quote.

Products
Are your products sustainable?

We only use the finest quality timber from suppliers that care about our environment, as much as we do. All our wood suppliers carry industry approved 'green' accreditation. The timber that we use is sourced only from FSC or PEFC certified suppliers.

Can I personalise my order?

Using our CAD CAM facilities we can personalise any of our products with names, pictures, logos etc. Suitable for gifts or to help promote your own brand. Get in touch & see how we can help.

Do your holds come with screws?

All our holds and sets have the option to include screws in your order, this saves you the trouble of sourcing them yourself. Our larger holds have the option to come drilled ready for bolts.

Other
Can I try before I buy?

If you are local to Leeds, West Yorkshire feel free to drop us a message about trying out our holds on the Bets Blox wall!

Are you on Social Media?

Yes we are on Social Media! Follow us on the links below, or click here for Instagram, Facebook.